Who We Are
The State of WI Board on Aging and Long Term Care is an advocacy agency focused on improving the quality of life for the elderly living in WI! We advocate for the interests of Wisconsin's long term care consumers, inform those consumers of their rights, educate the public about health care systems and long term care. Our values encompass: respect and dignity for the individual; protection of their rights to be free from threats to health, safety and quality of life; fairness and transparency; and open, clear and consistent communication. Our Volunteer Ombudsman Program serves individuals ages 60 and over who are residents of nursing homes in Wisconsin.
State of Wisconsin - Board on Aging & Long Term Care
1402 Pankratz Street, Suite 111
Madison, Wisconsin 53704
1-800-815-0015 Ombudsman Program/Volunteer Program
Email: Mary.Lemay@wisconsin.gov
Website: https://longtermcare.wi.gov
What We Do
Volunteer Ombudsmen protect the rights of elderly people 60 years and older by making unannounced and focused weekly visits in long term care facilities.
Listen to and talk with people living in long term care facilities.
Empower residents and family members to speak up.
Voice concerns for residents who cannot speak for themselves.
Observe general conditions and daily activities in long term care facilities.
Receive support and training in advocacy and in resident rights.
Meet with new residents and their families to explain Ombudsman Program Services
Details
| (715) 342-3086 ext. 1-800-815-0015 | |
| mary.lemay@wisconsin.gov | |
| Mary LeMay | |
| Volunteer Ombudsman Coordinator | |
| https://longtermcare.wi.gov |
