Phone Pal

A phone pal is like a pen pal, but instead of writing letters, it is talking over the phone! A phone pal is someone who is not able to go into a facility or a patient's home but calls them and talks to them over the phone. This person would call the patient and talk with them and be a friendly listening ear to a patient on hospice. While it may not be in person, it still gives an outlet to the patient of a person to talk to, someone to listen, and build comradery with to let them know they are not alone. A friendly caller may also make tuck in calls. Tuck in calls is where a person calls a patient, or facility where a patient lives, to ask if they need any additional supplies before we head into the weekend. Then take note of which person needs what supplies and let the nurse or aide know to bring these supplies at their next visit.